Terms of Use
Please read these terms carefully before using our service
INTERNATIONAL VISA SERVICE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA ("we", "us", "our") provides access to and use of the website exploreuktours.com (the "Service") under the following Terms of Use ("Terms"). By using or accessing the Service, you agree to comply with these Terms. If you disagree with any part of these Terms, you may not use the Service.
Last updated: 11/18/2025
1. Use of the Service
1.1 Eligibility
You must have the legal capacity to enter into these Terms. By using the Service, you represent and warrant that you are at least 18 years old (or of legal age in your jurisdiction) and have the right, authority, and capacity to use the Service in accordance with these Terms.
1.2 Account Registration
If registration is required to access certain parts of the Service:
- You agree to provide true, accurate, current, and complete information during registration.
- You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
- You must notify us immediately if you suspect any unauthorized use of your account or breach of security.
1.3 Acceptable Use
You agree not to use the Service for any purpose that is unlawful or prohibited by these Terms. In particular, you agree:
- Not to use the Service in a way that violates any applicable local, national, or international law or regulation;
- Not to impersonate any person or entity or to misrepresent your affiliation with a person or entity;
- Not to send or transmit unsolicited or unauthorized advertising or promotional materials ("spam");
- Not to interfere with or disrupt the Service or servers or networks connected to the Service;
- Not to upload or transmit any content that is harmful, defamatory, obscene, or invasive of another's privacy.
2. Services / Bookings and Payments
2.1 Service Provision
We provide information, booking services, and related travel assistance. We reserve the right to modify, suspend, or discontinue any part of the Service at any time without prior notice. We do not guarantee that the Service will be available at all times or that it will be error-free.
2.2 Payment
If you make a booking or purchase through the Service:
- You agree to pay all fees and charges associated with your booking at the prices in effect when the charges are incurred.
- All prices are subject to change without notice, but price changes will not affect bookings already confirmed.
- Payment must be made by the methods we specify. We use third-party payment processors and are not responsible for errors or issues arising from their services.
- You are responsible for providing accurate payment information and ensuring sufficient funds or credit are available.
2.3 Cancellations and Refunds
Cancellation and refund policies vary depending on the service or booking. Generally:
- You may cancel a booking in accordance with the cancellation policy provided at the time of booking.
- Refunds, if applicable, will be processed according to the terms specified for each service.
- We reserve the right to cancel bookings due to force majeure, unavailability, or other unforeseen circumstances. In such cases, we will offer a refund or alternative arrangements where possible.
- Cancellation fees may apply as outlined in the specific terms of your booking.
3. Intellectual Property
3.1 Service Content
All content on the Service, including text, graphics, logos, images, software, and other materials (collectively, "Content"), is owned by or licensed to us and is protected by copyright, trademark, and other intellectual property laws.
3.2 Use License
We grant you a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes, subject to these Terms. You may not:
- Reproduce, distribute, modify, or create derivative works from any Content without our prior written consent;
- Use any Content for commercial purposes;
- Remove or alter any copyright, trademark, or other proprietary notices from the Content.
3.3 User Content
If you submit, post, or transmit any content to the Service (e.g., reviews, comments, feedback):
- You retain ownership of your content but grant us a worldwide, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, and display such content in connection with the Service.
- You represent and warrant that you own or have the necessary rights to the content you submit and that it does not violate any third-party rights or applicable laws.
- We reserve the right to remove any user content that violates these Terms or is otherwise objectionable.
4. Limitation of Liability
To the fullest extent permitted by law:
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or related to your use of the Service.
- Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
- We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.
- We are not responsible for any third-party services, websites, or content linked to or from the Service.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.
5. Disclaimer
The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:
- Implied warranties of merchantability, fitness for a particular purpose, or non-infringement;
- Warranties regarding the accuracy, reliability, or completeness of any content or information provided through the Service;
- Warranties that the Service will meet your requirements or be available at all times.
You use the Service at your own risk. We do not guarantee any specific results from using the Service.
6. External Links
The Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
7. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Poland, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Service shall be resolved as follows:
- You agree to first attempt to resolve any dispute informally by contacting us.
- If the dispute cannot be resolved informally, it shall be submitted to the exclusive jurisdiction of the courts located in Katowice, Poland.
You waive any objection to venue or inconvenient forum.
8. Changes to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect (for example, by posting a notice on the Service or sending you an email). What constitutes a material change will be determined at our sole discretion. By continuing to access or use the Service after any revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you must stop using the Service.
9. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If such modification is not possible, the provision shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision, and the remaining provisions shall continue in full force and effect.
10. Contact Us
If you have any questions about these Terms, please contact us at:
- INTERNATIONAL VISA SERVICE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA
- Graniczna 29, 40-017 Katowice, Poland
- Email: yourmarveloustrip@int.pl