Privacy Policy

1. Data Controller

The data controller is:

• INTERNATIONAL VISA SERVICE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA
• Graniczna 29, 40-017 Katowice, Poland
• TAX ID: PL9542766476
• Email: info@exploreuktours.com

2. Personal Data We Collect

We may collect personal data in the following ways:

a. Directly from you:

• Name, surname
• Email address, phone number
• Address and other contact details
• Information you provide in inquiries or requests

b. Automatically through the website:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent

3. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

4. Data Sharing

We may share your personal data with:

• Service providers: Companies that help us operate our website and deliver services (e.g., hosting, analytics, payment processing)
• Legal authorities: When required by law or to protect our rights
• Business partners: With your consent, for specific purposes such as joint marketing initiatives

We do not sell your personal data to third parties.

5. Cookies

We use cookies and similar technologies to:

• Ensure the website functions properly
• Analyze website traffic and user behavior
• Personalize content and advertisements

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

a. Right to Confirmation and Information

You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and where that is the case, access to the personal data and information about:

• The purposes of the processing
• The categories of personal data concerned
• The recipients or categories of recipients to whom the personal data has been or will be disclosed
• The envisaged period for which the personal data will be stored
• The existence of the right to request rectification, erasure, restriction, or to object to processing
• The right to lodge a complaint with a supervisory authority
• Where the personal data is not collected from you, any available information as to its source

b. Right to Rectification

You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

c. Right to Erasure ("Right to be Forgotten")

You have the right to obtain from us the erasure of personal data concerning you without undue delay where one of the following grounds applies:

• The personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed
• You withdraw consent on which the processing is based, and where there is no other legal ground for the processing
• You object to the processing and there are no overriding legitimate grounds for the processing
• The personal data has been unlawfully processed
• The personal data must be erased for compliance with a legal obligation

This right does not apply where processing is necessary for:

• Compliance with a legal obligation
• The establishment, exercise, or defense of legal claims

d. Right to Restriction of Processing

You have the right to obtain from us restriction of processing where one of the following applies:

• The accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data
• The processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead
• We no longer need the personal data for the purposes of the processing, but it is required by you for the establishment, exercise, or defense of legal claims
• You have objected to processing pending the verification whether our legitimate grounds override yours

e. Right to Data Portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to another controller without hindrance from us, where:

• The processing is based on consent or on a contract
• The processing is carried out by automated means

In exercising your right to data portability, you have the right to have the personal data transmitted directly from us to another controller, where technically feasible.

f. Right to Object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on legitimate interests. We shall no longer process the personal data unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims.

Where personal data is processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.

g. Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

8. Security of Data

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include encryption, access controls, and regular security assessments.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: info@exploreuktours.com
• Address: Graniczna 29, 40-017 Katowice, Poland
• TAX ID: PL9542766476